COVID-19 Update: Please expect up to 1-2 weeks for your order to ship. 

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Return Policy

Exchanges (30 day policy):

  • Items purchased directly from our website may be exchanged within 30 days from the order date.
  • Email info@wakaan.com to confirm your exchange.
  • All exchanged items must be unwashed, unworn and undamaged with all tags attached (if applicable).
  • Please check the website to see available sizes.
    • Customer is responsible for shipping costs.
    • Mail your item to 11318 N May Ave. Suite D Oklahoma City, OK 73120
    • Consider using a trackable shipping service to guarantee we receive your item

 

Returns (30 day policy):

      • Items purchased directly from out website may be returned for a full refund, less the shipping cost within 30 days from the order date.
      • Email  info@wakaan.com to notify us of your return.
      • All returns must be unwashed, unworn and undamaged with all tags attached (if applicable).
      • Customer is responsible for shipping costs.
      • Mail your item to 11318 N May Ave. Suite D Oklahoma City, OK 73120
    • Consider using a trackable shipping service to guarantee we receive your item
  • Sale items cannot be returned.

 

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at info@wakaan.com.

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